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Amtrak makes organizational changes to streamline corporate structure

Amtrak has announced a series of changes to its management and organizational structure intended to enhance the organization’s effectiveness, improve customer service and prepare for a competitive future.

 

 

Amtrak says President and CEO Wick Moorman has cut the senior management team by half, downsizing the group to six direct reports. The following changes are effective immediately:

Operations: Scot Naparstek, chief operating officer Marketing and Business Development: Jason Molfetas, executive vice president Finance: Jerry Sokol, chief financial officer Law: Eldie Acheson, general counsel and corporate secretary Administration: DJ Stadtler, chief administrative officer Planning, Technology and Public Affairs: Stephen Gardner, executive vice president

 

“Since joining the Amtrak team in September, I’ve been impressed by the dedication and passion of our employees and leadership team,” Moorman said. “This new structure aligns with our focus on improving the way we do business, modernizing and enhancing the customer experience and investing in the future.”

Amtrak says train operations will be managed regionally by three general managers and supported by mechanical, engineering, network support, police and security organizations to strengthen the passenger railroad’s focus on safety and service.

The marketing and business development group is set to expand to include functions such as product development, planning and contract management. A new administration group will oversee crucial administrative and support functions including human resources, labor relations, procurement and enterprise project management.

Some operations such as corporate planning, IT and station and facility functions, as well as the government affairs and corporate communications division, will transfer to the newly-formed planning, technology and public affairs group.

Amtrak says these changes will enable it to fully adhere to the new account structure outlined in the Fixing America’s Surface Transportation Act and will provide improved transparency to the railroad’s customers and stakeholders. 

Original author: Kyra Senese, assistant editor

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