Toyota honors BNSF's service performance for third straight year

4/7/2017    

Rail News: BNSF Railway

(Left to right) D’Anne Duclos, VP, Toyota Logistics Services; Bill Barrett, senior rail and truck strategy and operations manager, Toyota; Dave Fleenor, AVP-automotive, BNSF; Katie Farmer, group VP-consumer products, BNSF; Aaron Lakey, director of automotive sales, BNSF; and Lee Hobgood, general manager of vehicle transportation, ToyotaPhoto – BNSF Railway Co.

BNSF Railway Co. recently was named the 2016 recipient of the President's Award for Logistics Excellence by Toyota Logistics Services. The Class I now has attained the honor for three consecutive years.

Considered Toyota's highest supplier honor, the President's Award recognizes service partners that demonstrate combined excellence in quality, customer service and on-time performance. BNSF also received Toyota Logistics Services' Logistics Excellence Awards for on-time performance and quality. The Class I's damage-free rate of 99.86 percent was well below Toyota Logistics Services’ national objective, officials from the automaker said in a press release.

"With regards to on-time performance, BNSF continuously partnered with us to identify opportunities to improve transit times and their overall network efficiency to support our business," said Bill Barrett, Toyota Logistics Services' senior rail/truck strategy and operations manager. "When it comes to quality BNSF epitomized what it means to strategically think continuous improvement."

Last year, BNSF handled more than 400,000 Toyota, Lexus and Scion vehicles throughout the United States and Canada.

"We are as focused as ever on ensuring our customers' vehicles reach their destination on-time and in factory-fresh condition, and the President's Award is evidence of our employees' continued efforts to provide exceptional service to our automotive customers," said Dave Fleenor, BNSF's assistant vice president of automotive marketing.

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