Norfolk Southern will be consolidating its Central Division headquarters operations in Knoxville, Tenn., into three surrounding divisions "as part of ongoing efforts to enhance customer service and improve operating efficiencies."
The consolidation, effective on or about Nov. 1, will reduce NS's number of operating divisions to nine from 10. Dispatching responsibilities now handled from the Central Division, which includes lines primarily in Tennessee and Kentucky, will be divided among operating divisions headquartered in Birmingham, Ala., Decatur, Ill., and Fort Wayne, Ind.