The effort is an expansion of LIRR's previous Call Ahead program, which required customers to call in for help three hours ahead of their rides.Photo – LIRR accessibility brochure
MTA Long Island Rail Road (LIRR) yesterday announced the launch of a program to assist riders with mobility issues.
Through the new LIRR Care program, the railroad will offer help to passengers who need assistance boarding or exiting trains. The service will be available 24 hours a day, seven days a week, LIRR officials said in a press release.
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